Privacy Policy
Last updated October 19, 2026
This policy explains how Novessence (“we,” “us”), operated by Cosima LLC, collects, uses, and protects personal information when you visit novessence.hair, sign up for our updates, or buy our products through Amazon.
Information we collect
- Email address. If you sign up for updates, we collect the email address you enter.
- Basic site data. Like most websites, our hosting provider may record standard technical information such as IP address, browser type, and pages visited, for security and performance.
- Amazon orders. When you buy Novessence products on Amazon, Amazon processes your payment and personal details under its own privacy notice. We receive only the limited order information Amazon makes available to sellers, such as products, quantities, and order dates, and use it to fulfill orders and understand sales.
Login with Amazon and Amazon Ads
We use Login with Amazon only to authorize our own internal reporting tool to read advertising performance data, such as spend, clicks, and impressions, for our own Amazon Ads account. This tool does not collect personal information from shoppers or website visitors. Access tokens are stored securely on our servers, used only for this purpose, and never shared or sold.
How we use information
- To send product news, tutorials, and care advice you asked for.
- To fulfill orders and respond to questions.
- To measure sales and advertising performance for our own business.
- To keep our website and systems secure.
We do not sell personal information.
Sharing
We share information only with service providers that help us run our business, such as website hosting, email delivery, and data storage, and only as needed for them to provide those services. We may also disclose information if required by law.
Retention and security
We keep information only as long as needed for the purposes above, and use reasonable technical and organizational measures to protect it.
Your choices
You can unsubscribe from our emails at any time using the link in any message. You can also ask us to access, correct, or delete personal information we hold about you by contacting us below.
Children
Our website is not directed to children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact
Questions about this policy: info@novessence.hair, daniel@novessence.hair
5256 Peachtree Rd, Ste 100, Atlanta, GA 30341, USA